Shiji acquires ReviewPro

Shiji acquires a majority stake in ReviewPro, the cloud-based data and analytics provider of guest intelligence solutions for hotels. The investment was made by Shiji (Hong Kong) Ltd., a wholly-owned subsidiary.

Since signing its first clients in September 2009, ReviewPro has grown from a boot-strapped start-up to one of the fast-growing companies in the HotelTech space worldwide. Today, the company has more than 30,000 hotel clients across all segments of the industry, including brands such Meliá Hotels International, The Ascott Limited, Kempinski, Red Lion Hotels and citizenM.

ReviewPro's founders and management team will continue to lead the company as it scales its global growth plan and the roll-out of new products and services. The company's products include Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS), which enable savvy hoteliers to increase guest satisfaction and revenue.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

"ReviewPro's focus on empowering its customers to know their guests better, providing opportunities to make smarter decisions, is very well aligned with Shiji's mission and we are looking forward to the company making a significant contribution to our growth plans,” said Shiji COO Kevin King.

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