Shilo Inns selects new PMS for its hotels

The SkyTouch product features a mobile-friendly PMS that allows hotel staff to manage front-desk operations.

Shilo Inns, a midpriced hotel chain operating 31 hotels predominantly on the West Coast, has partnered with SkyTouch Technology to install cloud-based SkyTouch Hotel OS. The SkyTouch Hotel OS will be implemented at corporate-owned locations as well as franchised locations, and many others are quickly switching to SkyTouch because of its easy-to-use platform, improved rate management and 24/7 customer support.

“Shilo Inns was looking for a solution that could resolve several pain points,” said Shannon Hemstreet, COO of Shilo Inns. “We found an answer that will support our brand in SkyTouch.”

The SkyTouch product also features a mobile-friendly PMS that allows hotel staff to manage front-desk operations, room inventory, check-ins and check-outs, guest folios, housekeeping and reporting. SkyTouch’s rate management system uses a “best available rate” pricing strategy to help hotels optimize revenue. The SkyTouch distribution-management solution provides hotel companies with two-way connectivity to leading online travel agencies, central reservations systems and global distribution system solutions.