St. Lucia resort streamlines dining operations

Windjammer Landing Villa Beach Resort, located on the Caribbean island of St. Lucia, has selected Agilysys’ InfoGenesis POS system to streamline dining and retail operations at the all-inclusive beach resort. Windjammer Landing, which also uses the Agilysys Visual One property management system, features a mix of luxury accommodations, ranging from rooms and suites to estate villas, as well as a fitness club, full-service spa and several restaurants and boutiques.

The property's management team conducted an extensive evaluation to identify the best point-of-sale system to optimize efficiency throughout the resort. “InfoGenesis is exactly what we were looking for in a point-of-sale system,” said Mark Ozawa, general manager at Windjammer Landing. “Its flexibility and performance are unmatched, yet the system is easy to set up and maintain. It also integrates with many other applications, giving us a great deal of flexibility, both now and in the future. Agilysys has been our PMS vendor for many years, and we are confident that our decision to deploy InfoGenesis will result in more streamlined operations.”

InfoGenesis POS is a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touchscreen application with industry-leading offline capabilities. It features real-time reporting, support for packages and prix fixe menus, and multi-language capabilities that drive service flexibility and increase operational efficiency. The system can be deployed on-site or as Software-as-a-Service (SaaS) and easily manages any combination of food, beverage and retail services. Unsurpassed in security protection, InfoGenesis POS includes tokenization and point-to-point encryption (P2PE) payment processing through leading payment gateway solutions, including Agilysys’ innovative rGuest Pay.

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.