St. Lucia resort streamlines dining operations

Windjammer Landing Villa Beach Resort, located on the Caribbean island of St. Lucia, has selected Agilysys’ InfoGenesis POS system to streamline dining and retail operations at the all-inclusive beach resort. Windjammer Landing, which also uses the Agilysys Visual One property management system, features a mix of luxury accommodations, ranging from rooms and suites to estate villas, as well as a fitness club, full-service spa and several restaurants and boutiques.

The property's management team conducted an extensive evaluation to identify the best point-of-sale system to optimize efficiency throughout the resort. “InfoGenesis is exactly what we were looking for in a point-of-sale system,” said Mark Ozawa, general manager at Windjammer Landing. “Its flexibility and performance are unmatched, yet the system is easy to set up and maintain. It also integrates with many other applications, giving us a great deal of flexibility, both now and in the future. Agilysys has been our PMS vendor for many years, and we are confident that our decision to deploy InfoGenesis will result in more streamlined operations.”

InfoGenesis POS is a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touchscreen application with industry-leading offline capabilities. It features real-time reporting, support for packages and prix fixe menus, and multi-language capabilities that drive service flexibility and increase operational efficiency. The system can be deployed on-site or as Software-as-a-Service (SaaS) and easily manages any combination of food, beverage and retail services. Unsurpassed in security protection, InfoGenesis POS includes tokenization and point-to-point encryption (P2PE) payment processing through leading payment gateway solutions, including Agilysys’ innovative rGuest Pay.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Suggested Articles

The platform’s new dine-in features provide restaurant patrons safe and secure contactless tableside ordering and payments functionality.

If 2020 has taught us anything it is that we need to be adaptable and we need to deliver according to our guests’ changing needs.

The panic button provides real-time location information to keep hotel employees safe.