Staypineapple has selected Mews to provide the company property-management system. Staypineapple, a boutique hotel brand, currently operates 10 properties in major cities throughout the U.S., including New York City; Chicago; San Francisco; Boston; Seattle; Portland, Ore.; and San Diego.
"Here at Staypineapple, we have always prided ourselves as being an industry-leading company within the tech space of the hospitality industry," Staypineapple President Dina Belon said in a statement. "From our in-depth revenue management automation to our robust CRM tools, Staypineapple has consistently been ahead of the curve within the industry's technology systems and integrations. It was with this in mind that we made the decision to transition from a legacy PMS software that has had a stronghold on the industry for decades, to Mews' cloud-based and user-friendly platform. The ability to utilize the Mews Marketplace for applicable tech stack integrations will provide us the opportunity to reduce technical expenditures and fees, while streamlining our team members' bandwidth and ultimately improving the Staypineapple guest experience."
Deployment with Mews began in March at Staypineapple's properties in Seattle, and with seven of its hotels now transitioned to Mews, the brand looks to have its entire portfolio running on the PMS by next month. Mews guided the Staypineapple team during initial high-touch implementations so that the hotel brand could move towards a lower cost self-onboarding model for the rest of the rollout.
Migrating to a cloud-native PMS was vital for Staypineapple. Mews Marketplace provides access to more than 1,000 integrations, helping Staypineapple to create a custom tech stack without limitations or inhibitive connection fees. Key integrations for the brand include a direct connection with Expedia that aims to increase their customer reach while reducing operating costs, according to the company.