Modern travelers are as dependent as ever on their smart devices, whether they're taking a trip for business or leisure, a new study by Expedia has revealed.
According to the 2014 "Expedia/Egencia Mobile Index," 94 percent of people bring at least one mobile device with them on vacation and 97 percent bring at least one device on business trips. The results show that mobile devices effectively serve as an all-in-one concierge, guide and companion for travelers, with 76 percent saying that their smartphone is "very important/critical" to their daily lives, reports the New York Daily News.
The 2014 Expedia Mobile Index revealed that travelers are well attuned to mobile device etiquette. Courteousness and noise consciousness are particularly important, as is privacy. "Taking photos/videos of people they do not know" is considered offensive smartphone behavior by 42 percent of the world's travelers, trailing only "making calls on speakerphone" (53 percent) and "playing music/games/videos without headphones" (47 percent).
Fifty-six percent of travelers report that Wi-Fi availability and pricing impact their purchasing decision when selecting a flight and hotel. When asked to rank mobile-related hotel amenities, leisure travelers ranked “complimentary WiFi" first, ahead of high-speed Internet access, wired in-room connectivity and a business center with computers and printers. Business travelers deem complimentary Wi-Fi even more important, with 86 percent of travelers rating it as very or somewhat important when booking a hotel for business travel, according to eTurbo News.
While laptops and desktop computers are the most common way to book travel, 78 percent of business travelers have used their smartphone in a travel planning capacity and 71 percent use tablets.