Turtle Bay Resort on Oahu's fabled North Shore implements the Maestro iPad Xpress check-in. Maestro's mobile iPad solution is fully-integrated with Maestro PMS and updated in real time to perform all aspects of front office functionality and service.
"Maestro's iPad wireless solution provides our team with the perfect opportunity to personalize a guest's arrival experience after their trip,” said Victoria Solis, director of guest services for the 452-room resort. “We give guests a fun island greeting at check-in as we walk them across the property."
“We use the iPad Xpress' electronic signature capture capability. We are a 'green hotel' and we value not having to waste additional paper for registration cards,” she continued.
The remote functionality is integrated with the Maestro Front Office including key encoding. In addition to registering guests from airport shuttles and curbside, Maestro Xpress can show room options, upgrades, activities, and amenities to generate revenue. The iPad synchronizes data in real time. Availability and rates are accurate so service is delivered confidently. Maestro iPad Xpress Check-In works seamlessly with multiple versions of Maestro PMS, including on-premise, remotely-hosted, and property-based self-hosted implementations.
Maestro PMS worked with the It Just Works Software (IJWS) company to develop the iPad Xpress Check-In solution.