Italian resort upgrades POS system

The Rosewood Castiglion del Bosco will now streamline food-and-beverage process with the InfoGenesis POS upgrade. Photo credit: Agilysys(Rosewood Hotels & Resorts)

Rosewood Castiglion del Bosco resort in Montalcino, Italy, has selected Agilysys’ InfoGenesis POS as its point-of-sale solution. The system will provide the Tuscan resort with faster service and streamline the food-and-beverage process.
The resort required a highly capable and dependable point-of-sale solution designed to meet guest-service needs and augment staff productivity.
“The technology and business requirements at our luxury resort evolve and expand every year,” Rosewood’s IT manager Mat Kolarik said in a statement. “At Rosewood Castiglion del Bosco, we needed a new solution able to support the high service level standards we offer our guests. We received excellent feedback about InfoGenesis POS and were impressed with Agilysys’ latest generation hardware, customizable features and interface capabilities with our existing [property-management system] solution.”
InfoGenesis POS is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with offline capabilities. Its robust reporting and analysis features, extensive enterprise-grade menu and item configuration capabilities, combined with multilanguage support, help to drive service flexibility and increased operational efficiency.
One of the oldest and best-preserved estates in Tuscany, Rosewood Castiglion del Bosco is located in the heart of the UNESCO World Heritage Site of Val d’Orcia. The picturesque property boasts 23 suites and 11 luxury villas, two restaurants, a cooking school and kitchen garden as well as a spa, while the broader estate features a winery and vineyards and the only private golf course in Italy.

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.