The new Viceroy Chicago implemented InvoTech Systems’ uniform system. The hotel opened Sept. 1 in Chicago’s Gold Coast neighborhood. InvoTech's uniform system establishes a perpetual uniform inventory and has extensive reporting capabilities to monitor inventory levels and forecast uniform purchases. The system provides significant cost saving benefits by cutting labor costs, eliminating losses, reducing purchases, and lowering laundry expenses. The uniform cleaning costs are entered into the InvoTech System and reports are provided to audit laundry expenses.
"Our team witnessed the uniform system first-hand at our New York property,” Viceroy Chicago Manager Nienke Oosting said in a statement. “We wanted to start our uniform operations on the right track and provide cost savings benefits at our own property. We're looking forward to increasing efficiencies and operating costs in our uniform room.”
The RFID technology allows for multiple uniforms to be processed simultaneously and automatically, and the recordkeeping is also automated. The system integrates with automated uniform conveyors to distribute the uniforms to employees, and the system records which uniforms are taken by employees.
The system includes an electronic signature capture terminal that records each employee's signature when uniforms are assigned. This increases accountability for the uniform department and facilitates a paperless "green" system.