Virtuoso launched a new hotel booking tool. Guests seeking out upscale hotel stays now have a new way to book securely online at any time of the day. Consumers receive access to Virtuoso’s negotiated perks—valued up to $450 per stay—as well as the peace of mind that comes from doing so under the watchful eye of a professional travel advisor.
When visitors to www.virtuoso.com request a reservation at approximately 900 participating luxury hotels worldwide, the booking will be routed to a Virtuoso travel advisor. If the traveler already works with a Virtuoso advisor, the booking will be sent to them. If travelers do not have a Virtuoso advisor, the tool assigns the booking to a designated hotel specialist, providing the consumer with all the advantages that come from planning a trip through a professional consultant. The advisor will service the booking, offering assistance for other aspects of the trip such as transfers, private guides and exclusive experiences, while also providing a safety net to resolve any issues that may arise before, during or after the stay.
For Virtuoso-affiliated advisors, it offers an easy way of handling their own client bookings without having to turn to a GDS, something increasingly more important for new advisors coming into the profession. With one-stop shopping for approximately 75 percent of the hotels in the Virtuoso portfolio, and the ability to book 24/7, the tool ultimately improves advisor productivity.
Consumers looking for the convenience of online booking will be pleasantly surprised to find Virtuoso’s website comes with benefits they will not find through other channels. With annual sales of US$21.2 billion, Virtuoso’s clout in the luxury marketplace translates into an array of value-added perks and specially negotiated pricing for its clients.
Travelers who book hotel stays at www.virtuoso.com will receive a host of value-added goodies worth up to $450 per stay. Those include an upgrade to the next room category when available, breakfast for two, early check-in and late check-out if available, high-speed internet access and an additional perk such as a candlelit dinner or spa treatment. Some properties also offer in-demand experiences, such as wine tastings, language classes, guided bike tours or hands-on cooking encounters with a local chef.