Vodia Networks reveals hotel PMS module that automates front desk and housekeeping

Vodia Networks, a provider of IPPBX and call center software, revealed a Hotel PMS module for its Vodia PBX software that will enable integration with hospitality Property Management Systems (PMS) used in hotels and other hospitality environments. Available as an add-on license, the new PMS functionality will allow hoteliers to deploy the Vodia PBX in combination with over 70 compliant PMS systems and increase the efficiency of the property by automating the essential functions of the front-desk and housekeeping.

Both the PBX and PMS are going through a rapid modernization trend in the hospitality industry with many hotels migrating from traditional TDM based systems to their more modern IP based kin. Traditional PBXs are being replaced by IP based PBXs to benefit from the advantages the new VoIP technology. Traditional Property Management Systems (PMS) are also being replaced by more modern IP based systems that can seamlessly integrate with other IP based systems and services.

Vodia’s PMS module will enable the Vodia PBX and the PMS on the property to synchronize the status of hotel guests, rooms and other housekeeping functions between the PBX and the front desk. For example, a guest check-in can automatically update the Vodia PBX to log all calls placed by the guest during the stay and have the phone bill included in the guest’s invoice at check-out time. Maid codes initiated by housekeeping from the room phone can automatically notify the front desk that the particular room has been cleaned and is ready for the next guest. Guest extensions can be set to Do-not-Disturb in case the guest does not wish to receive any calls. External calls for any guest can be restricted by setting a credit limit for the guest at the front desk which automatically notifies the Vodia PBX to restrict calls for the guest accordingly. Multi-property hotel chains can further lower infrastructure costs by integrating all on-site PMS systems to a single Vodia PBX system in the cloud.

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