White Lodging selects new labor-management solution

Arne Sorenson, Marriott's president and CEO, discussed the company's Q2 results from Shanghai, where the company just concluded a joint venture with Alibaba Group Holding.
UniFocus’ LMS is a single-source, cloud-based solution with real-time analytics.

White Lodging has selected UniFocus’ labor-management system for all of its 170 full- and select-service hotels throughout the U.S. The software has been installed at the first five full-service properties, including the JW Marriott Austin, where it has generated a 5:1 return. UniFocus also has contracted with White Lodging to provide consulting services to a select number of its hotels.

A comprehensive and robust LMS, UniFocus’ LMS is scalable, which helps companies like White Lodging manage the labor needs of a diverse and quickly growing portfolio. 

“Our hotels span from select-service properties such as Hampton Inns and Courtyards to large and complex full-service properties such as our JW Marriott hotels. It was a challenge to find a labor-management solution that would work well as the standard across all our properties,” said Ken Barrett, White Lodging’s president and CEO of the management division. “UniFocus’ product provides a cost-effective approach that’s consistent with each property’s size. This makes it easy for our managers to focus on what’s important to their success as the UniFocus LMS application provides the tools they need to optimize labor while maintaining the high level of guest satisfaction we’re committed to delivering.” 

UniFocus’ LMS is a single-source, cloud-based solution with real-time analytics that helps hospitality and other service industry organizations tackle the complexities of budgeting, planning and workforce scheduling. Its accurate forecasting of business volumes lets management put the right staff in place at the right time.