Kaba installed its mobile access solutions at the Woodlands Resort & Conference Center near Houston. The award-winning property, owned by The Howard Hughes Corp., has 406 rooms and caters to conferences, business travelers and families.
Kaba’s mobile access system allows hotel management to securely issue, revoke and update digital credentials on iOS mobile devices. Guests book a room on the resort’s website and download a free Woodlands Resort app, and when the room is ready for check-in, guests receive their Bluetooth-enabled key wirelessly. To access the room, the guest simply holds their phone up to the door’s lock.
“Mobile access ensures that we can deliver a convenient and secure guest experience that meets today’s traveler’s expectation of mobile accessibility,” said Greg Parsons, general manager of The Woodlands Resort & Conference Center and vice president of hospitality for The Howard Hughes Corp. “We are proud to be one of the first in the U.S., and the first in Texas, to install Kaba virtual key technology.”
Installation required only five minutes per door to install an upgraded BLE board. There was no need for drilling. The Woodlands Resort & Conference Center worked with Kaba to create an app and install the BLE hardware all under the property’s Kaba warranty.
The property also implemented Kaba Mobile Access at guest access points that included elevators, concierge areas and external hotel entry doors. Kaba’s supportive partnership with The Woodlands Resort & Conference Center made the mobile access upgrade easy.