Workforce management solution increases guest satisfaction for PGA National Resort and Spa

PGA National Resort and Spa has selected workforce management solutions from UniFocus to more effectively manage its workforce.

PGA National selected the UniFocus Labor Management system based on their industry expertise and proven regression models for successfully forecasting, scheduling, planning, budgeting, and reporting. UniFocus’ LMS analytics track labor-related expenses in real time helping to control labor costs, minimize compliance risks, and improve productivity with accurate scheduling while reducing overtime.

Implementing the functional software enables the resort’s employees to meet the refined standards across its property as well as offer sustainability, enabling a greater ROI. The labor management system creates an effective predictability model without the cumbersome process of manual analysis of key metrics that leads to errors.

FREE DAILY NEWSLETTER

Like this story? Subscribe to Operations & Technology!

Hospitality professionals turn to Operations & Technology as their go-to source for breaking news on guestrooms, food & beverage, hospitality and technology trends, management and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

Suggested Articles

The STS Cloud system automates lead sharing and records referral activity across J Collection's portfolio of 19 properties.

Beware the reasons that kill technology initiatives, derail productive change and sideline efforts to evolve hotel operations through technology.

The wearable device ensures hotel staff can quickly request help anytime and anywhere on property.