Workforce management solution increases guest satisfaction for PGA National Resort and Spa

PGA National Resort and Spa has selected workforce management solutions from UniFocus to more effectively manage its workforce.

PGA National selected the UniFocus Labor Management system based on their industry expertise and proven regression models for successfully forecasting, scheduling, planning, budgeting, and reporting. UniFocus’ LMS analytics track labor-related expenses in real time helping to control labor costs, minimize compliance risks, and improve productivity with accurate scheduling while reducing overtime.

Implementing the functional software enables the resort’s employees to meet the refined standards across its property as well as offer sustainability, enabling a greater ROI. The labor management system creates an effective predictability model without the cumbersome process of manual analysis of key metrics that leads to errors.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

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