Hotel Eastlund installs Bittel phones


Following a $15 million renovation and rebranding, the Hotel Eastlund in The Lloyd District of Portland, is a four-star, luxury boutique. To complement the designer furnishings in its 168 guestrooms and suites, management set out to find phones that mirror the property’s classic style and modern sophistication and have a small footprint. The hotel turned to Bittel Americas’ UNOMedia 5 and NEO series.

“Bittel’s product line is stylish and diverse,” said Jenifer Whang, Hotel Eastlund director of operations. “The phones are small enough to give our guests more space on the nightstand for their mobile devices; they are great to look at and come in a range of colors that I have never seen before for guestroom phones; they provide convenient mobile device charging that our guests demand; and they even combine the alarm/clock/radio and telephone in one unit.
With UNOMedia 5, guests can recharge their smartphones, tablets or other devices and listen to their personal music. It’s equipped with four USB ports, a high powered rapid charger and wireless NFC-enabled Bluetooth speakers. UNOMedia 5 also features Bittel's patented EasyCharge multi function cable to connect guest's mobile devices for easy charging and playing. Supported devices include Apple lightning (iPhone 5 and 6 series, and new iPad), Micro USB (Android, Blackberry and Windows), Apple legacy (iPhone 4s and older), and audio 3.5mm (for music).
“Bittel thought of everything with the UNOMedia 5,” Whang said. “Blending multiple devices into one unit was brilliant. It made complete sense to me to select this product for our doubles because there is only one night stand separating the two beds.”
NEO also blends design with mobile device charging but in a more trimline package. It offers more style choices, more color choices and a smaller footprint than most devices in the market. NEO features two USB ports and Bittel's patented Multi function charging cable to connect guests' Apple legacy (iPhone 4s and older), Apple lightning (iPhone 5 and new iPad), Micro USB (Android, Blackberry and Windows) and audio 3.5 (for music) mobile devices for easy charging and playing.
The NEO Series comes in analog, SIP and DECT cordless models and is available in silver/black, blue/black, red/black, silver/ash, golden/ash and red/ash color combinations. Each offers up to 10 programmable guest-service keys and a full-length faceplate for hotel name and logo plus phone instruction printing. The NEO series is compatible with all major PBXs for message waiting indicators. 
“NEO's hip design is the perfect compliment to our king rooms,” Whang said. “I was initially drawn to the phone’s optional portrait or landscape formats, and it’s unique 45 degree angle dial button printing. It really added a new twist to traditional phone design. Because our king rooms have a nightstand on either side of the bed, we can put the alarm/clock/radio one one side and NEO on the other. It has the updated look we want and the mobile charging our guests demand.”


Virtual Event


Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.

Photo credit:

Suggested Articles

Delivering an unrivaled, top-quality guest experience remains at the forefront of successful hospitality, even during a pandemic.

Implementation of Volara’s contactless guest engagement and touchless room controls system is part of a rollout by Viceroy Hotels & Resorts.

Nomadix PBX aims to help hotels upgrade outdated equipment, meet new safety requirements and save money each month.