Topic: Artificial Intelligence
The new tool enables those in customer-facing roles to derive actionable insights via conversational artificial-intelligence-based analytics features.
The new subsidiary is focused on creating travel technology and products, with robotics and artificial intelligence on its horizon.
Despite the upbeat attitude, 59 percent of respondents are not interested in using the technology.
The challenge for hoteliers is first how to collect and array this data, and more importantly, how to analyze and effectively utilize it.
Autopilot is an artificial intelligence engine trained to recognize and personalize the experience of every visitor to a hotel’s website.
RLH Corporation has always espoused a dedication to investing in technology, and its newest venture is disrupting the housekeeping environment as we know it.
The new bot automates responses to repetitive customer questions, decreasing inbound requests by 40 percent.
The company formed a joint venture with Bravo A.I. for Speedy artificial intelligence.
The company plans to focus on artificial intelligence, machine learning and the Internet of Things to create curated guest experiences at every price point.
A total of 100 artificial-intelligence-powered Club InterContinental suites will be available at InterContinental hotels across China within the year.