Topic: Artificial Intelligence
The world is more connected than ever, and our accessibility to travel content and booking is easier than ever before.
The company is collaborating with Kairos to create an artificial-intelligence-backed solution that expedites and personalizes a guest’s experience.
After a three-month pilot program, the virtual agent now supports 1,400 hotels in the RLH system.
Artificial intelligence can create a billion incredible experiences for users, but it doesn't solve all marketing and revenue-management problems.
According to IHG, the artificial intelligence-enabled Winnow Vision technology will help hotels reduce food waste by 30 percent.
The partnership with Akia will leverage artificial intelligence to power conversations between hotel staff and their guests.
The new tool enables those in customer-facing roles to derive actionable insights via conversational artificial-intelligence-based analytics features.
The new subsidiary is focused on creating travel technology and products, with robotics and artificial intelligence on its horizon.
Despite the upbeat attitude, 59 percent of respondents are not interested in using the technology.
The challenge for hoteliers is first how to collect and array this data, and more importantly, how to analyze and effectively utilize it.