Topic: Employee Incentives
There is still much that the U.S. hotel industry—and the U.S. as a whole—can do to improve the international traveler's arrival experience.
According to the union, 99 percent of its 25,000 participants voted in favor of the strike, which is set to affect 34 casino resorts in the city starting June 1.
Hundreds of holidays every year pass by unrecognized, but in terms of guest engagement scores, they are a gold mine.
A key rule governing class-action waivers in arbitration cases could be reversed soon, but hoteliers should take care not to overstep their bounds in the meantime.
Through a partnership with Pearson Education, hotel workers will be able to earn free associate degrees and low-cost bachelor’s degrees.
During Marriott's Q4 2017 earnings report, Marriott CEO Arne Sorenson basked in a 24-percent increase in net income over last year, and announced a plan to reinvest in the company's employees.
True leaders understand that servant leadership is judged by one’s effectiveness in serving others and bringing them up personally and professionally.
Admitting ignorance about and asking for help understanding specific things is in many cases a sign of mature leadership.
Women comprise well over half of the world’s tourism workforce, but well under a quarter of all managers in tourism are women.
As part of the deal, hotel employees will be eligible for new benefits that will slash health insurance costs by as much as 80 percent.