Topic: Employee Incentives
Amid ongoing strikes in Boston and California, Hawaii hotel employees have vacated their posts as talks for improved wages, benefits and job security stall.
Roughly 4,000 hotel workers in San Francisco, San Jose and Boston walked away from their posts in a bid for more wages and better benefits.
Uncertainty was back in play at The Lodging Conference, but usual suspects Airbnb and online travel agencies aren't the main causes this time around.
The line between work and play often is blurred, so managers would be smart to revisit workplace romance policies to remain consistent.
Incentive-based recognition strategies are tangible ways to bring the company’s culture to life and improve employee satisfaction and performance.
With respect to setting priorities and achieving goals, the problem is that even seasoned leaders can confuse important and urgent, as well as fail to realize they cannot do everything.
There is still much that the U.S. hotel industry—and the U.S. as a whole—can do to improve the international traveler's arrival experience.
According to the union, 99 percent of its 25,000 participants voted in favor of the strike, which is set to affect 34 casino resorts in the city starting June 1.
Hundreds of holidays every year pass by unrecognized, but in terms of guest engagement scores, they are a gold mine.
A key rule governing class-action waivers in arbitration cases could be reversed soon, but hoteliers should take care not to overstep their bounds in the meantime.