Topic: Facial Recognition
Facial-recognition technology opens up multiple guest service and security possibilities in the hotel environment.
The company is collaborating with Kairos to create an artificial-intelligence-backed solution that expedites and personalizes a guest’s experience.
Guests can book hotels on Fliggy and then check in and have credit authorized by having their faces and ID cards scanned at a kiosk at the hotel.
The facial check-ins will debut at two China hotels this month with plans for a global rollout later.
The face of a returning guest can be digitally recognized as he or she approaches the front desk, and the system will display the guest's profile information.