Topic: Front Desk Management
With a new Volara deployment, hotel staff and guests now have access to real-time voice translation at the registration and concierge desks.
Guests and colleagues that speak different languages can communicate via spoken and written translations of their own languages on a Google Home Hub.
CLOi is a line of three new concept robots specifically developed for commercial use at hotels, airports and supermarkets.
The front desk can be the weakest—or strongest—link when it comes to sales generation. Management should turn order takers into sales makers.
Information-technology teams can integrate open application program interface operations tools directly into Beekeeper's communications hub.
A smile at the front desk is one of the differentiating factors taking a guest from a medium satisfaction level to a high satisfaction level.
The 60-room property is the second hotel in the North Carolina market to be managed by IPD.
Any hotel can add the widget to its website, mobile web and app to enable guests to check in, view their folio and check out with just a click.
The traditional front desk may be falling by the wayside as more options pop up to take its place.
There will always be a segment of travelers that prefer to head straight for their rooms, and this affects the way a hotel is run.