Topic: Hotel Safes

Guests' sticky fingers create tricky situations

NATIONAL REPORT–Some call it a cost of doing business, while others ring it up as a cost to the customer. From bathrobes and flat-panel televisions to nightlights and batteries from the remote control, it seems nothing is sacred from the sticky fingers of some hotel guests. And while some hotel operators insist the issue is nearly nonexistent, estimates place theft of guestroom products by guests at about $100 million per year.