Topic: Mobile Applications
The travel planning and purchasing habits of U.S., Canadian and Australian travelers offer hoteliers direction on how to better speak to these audiences.
Building post-stay rapport with travelers is one of the greatest challenges facing hotels today, but hotels aren't using every tool available.
The on-demand mobile app features 16 NYC hotels, which charge 83 cents to $2 per minute (plus 14.75-percent lodging tax).
The reimagined site incorporates visual, interactive elements and responsively adapts to the screen size of the device a customer is using.
StayNTouch Mobility Platform lets the hotel staff interface with guests with no front desk.