Topic: Staff Management

This week saw the operational reality of having hotels at 20% occupancy, with everyone talking about the need to preserve cash.

Why technology is needed to support managers and for employee engagement.

December marked the third consecutive month of year-on-year profit per available room decrease in the UK, as GOPPAR was down 0.9%.

With the AI module, the platform can categorize guest messages and, in some cases, automatically prompt the appropriate response back to the guest.

The U.K.-based hotel management company is increasing the visibility of its finance and management processes across all properties with Quore.

Alice is the new brand standard for Nordic Choice Hotels’ four brands with a total of 130 hotels using it by 2020.

The official hotel of the Boston Red Sox implemented Alice to improve cross-department task management and communication.

The Mexican resort selected Alice as the primary platform to implement a guest concierge system and streamline staff and resort communications.

The oceanfront property now offers guests a custom mobile app with full mobile key support, in-room tablets, messaging and casting.

Properties will have the ability to completely automate food-and-beverage orders across the entire property.