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New edition: Check out HM's June/July Edition

HappyOrNot

Customer satisfaction surveys are getting it all wrong theres a better way
Tech

Customer satisfaction surveys are getting it all wrong; there's a better way

Hotels are as guilty as airlines in their survey approach. They are usually emailed, often laborious and not timely. We can do better.
David Eisen Feb 26, 2018 11:44am

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