Symantec tested more than 1,500 hotels in 54 countries, finding that 67 percent inadvertently were leaking booking reference codes through third-party sites.
Now in its fourth year, the barometer analyzed 427 million online guest reviews from 140,000 properties across 200 countries over the past two years.
New research demonstrates how evolving online behaviors are placing greater demands on hotel Wi-Fi networks.
The integration between two companies gives hoteliers the ability to monitor guest and staff activity anywhere on property.
The hotel operator implemented the ProfitSage platform to provide all staff levels with instant access to real-time performance data.
The tool delivers shift schedules straight to frontline workers’ mobile devices on a platform where they can directly contact their managers and teams.
Businesses face a number of challenges—the key is to set yourself apart from your competition instead of imitating what works for them.
Hotspot 2.0 compatibility adds simplified authentication of Wi-Fi-enabled guest devices and secure connectivity for users of the virtual assistant.
The tribal-owned casino business looks to implement a more modern approach to revenue management.
The deal brings comprehensive central-reservation-system solutions to more than 16 properties in Africa.