Keyword: Safety

Risk management experts share their insights on how hoteliers can keep their rooms secure.

Hacked room-door locks: What’s in store?

Following a robbery at a Houston hotel in which thieves exploited security flaws in Onity locks first revealed at the Black Hat conference in July, Hotel Management spoke with Todd Seiders, director of risk management at Petra Risk Solutions and former director of loss prevention at Marriott, for tips on how hoteliers can keep their rooms secure.
Planning is crucial when securing VIP guests

Planning is crucial when securing VIP guests

Luxury properties are the natural choice for high-profile travelers, but becoming the preferred hotel among VIPs requires more than five-star service: It requires the ability to ensure the security and the privacy of such guests.