Desert Hospitality Management has partnered with the Embassy Suites by Hilton Oklahoma City Downtown/Medical Center. This collaboration marks a significant milestone for both entities, combining the renowned Hilton brand's commitment to quality with Desert Hospitality Management's expertise in operational excellence.
"We are thrilled to embark on this exciting journey with Desert Hospitality Management," GM Christian Harris said in a statement. "This partnership represents a strategic decision to elevate our guest experience and operational efficiency. We believe that Desert Hospitality Management's proven track record in the hospitality industry aligns seamlessly with our commitment to providing exceptional service to our guests."
In 2022 Embassy Suites by Hilton Oklahoma City Downtown/Medical Center won the Conrad Achievement Award. This award's criteria include a ranking in the top 1 percent of Embassy Suites across the Americas, based on customer satisfaction ranking, employee service quality and inspection outcomes.
"To receive the Conrad Achievement Award is a tremendous accomplishment," said Ghee Alexander, COO for Desert Hospitality Management. "We're extremely proud of the hotel's accomplishments to date and excited to be moving into this next chapter of growth together as partners."
"As we step into this partnership with Embassy Suites by Hilton Oklahoma City Downtown/Medical Center, we are excited about the opportunity to contribute to the hotel's success and uphold the high standards that the Hilton brand is known for," Alexander continued. "Our team is dedicated to delivering operational excellence, fostering a positive work environment and exceeding guest expectations."