Download Hotel Management's 2017 Voice of The GM Survey results

Operating a hotel successfully falls to many, but it’s the GM who is the quarterback, the leader staff turns to for guidance and ownership depends on to drive revenue and manage expenses. There was worry this year that operating a hotel successfully could be made harder by rising supply and nettlesome disruption from the likes of Airbnb. But 2017 has proved resilient, with occupancy still strong across segments and homesharing not yet having the impact many feared. Such set the backdrop for HOTEL MANAGEMENT’s 13th annual Voice of the GM Survey, which generated more than 650 responses to questions ranging from biggest on-the-job challenges to annual salary. Here, then, is where GMs think the industry is and where it is going.

Click here to read the GMs responses.

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.