New working group focuses on hospitality innovation

office meeting
HospitalityVIEW will share its insights with the wider industry on an ongoing basis. Photo credit: Getty Images

IDeaS, a provider of revenue-management software and services, has formed a new working group of global hotel industry executives. The goal of HospitalityVIEW (Visionary Industry Executive Working group) is to deliver high-level insights into the future of hospitality innovation.

Alex Dichter, senior partner at McKinsey and Company, delivered opening trend remarks during the group’s first virtual meeting this month. Klaus Kohlmayr, chief evangelist at IDeaS, moderated the discussion, reaching a consensus that technology innovation will be a driving force to lead the industry out of the current downturn and into a transformed, but bright, strong and sustainable future for travel and hospitality. HospitalityVIEW will share its insights with the wider industry on an ongoing basis, in partnership with key industry publications and organizations. The next group meeting is scheduled for December.

In addition to Dichter and Kohlmayr, charter members participating in the group’s first meeting were:

Virtual Event


Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.

  • John Bortz: CEO, Pebblebrook Hotel Trust
  • Tom Corcoran: president and CEO, TCOR Hotel Partners
  • Sloan Dean: CEO, Remington Hotels
  • Chris Hemmeter: principal, Thayer Ventures
  • Shane O’Flaherty: global director of travel, transportation and hospitality, Microsoft
  • Shyam Patil: internet equity analyst, Susquehanna Group International
  • Kristen Richter: Sonder
  • Dave Roberts: adjunct professor, Cornell School of Hotel Administration
  • Michelle Russo: founder and CEO, HotelAVE
  • Prakash Shukla: managing partner, Wayfare Ventures
  • Rachel Spasser: managing director and chief marketing officer, Accel-AKKR
  • Cinn Tan: chief commercial officer, Pan Pacific Hotels and Resorts
  • Ravi Mehrotra: president, founder and chief scientist, IDeaS

“We are delighted to host this unique group of industry leaders for an unbridled discussion of where the hotel industry is—and where it is going,” said Klaus Kohlmayr, chief evangelist, IDeaS. “While there is still much to diagnose about how lodging will recover from this unprecedented downturn, the history of our industry is a story of evolution driven by disruption and resilience. It is clear technology innovation is the key to managing margin pressures, responding effectively to the challenges of the COVID era and moving hoteliers forward. Our first meeting set an important foundation with insights from technology, investment, ownership and management which will carry the conversation into the future.”

The HospitalityVIEW charter is available at

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