Join Hotel Management on May 28 for Post COVID-19: The New Guest Experience, a virtual roundtable sponsored by NeoSan Labs and The Wall Street Journal.
Forget the formerly popular question of what inning the hotel industry expansion is in—today it’s a whole new ballgame. From what guests will expect when they start revisiting hotels to what they want in return for their business, owners, operators and sales-and-marketing staff need to know how the guest experience has changed in the wake of COVID-19.
The experts on this roundtable will share ways hotels can inspire guest confidence that their properties are safe and clean and how hotels can win back their business through loyalty program changes and other moves.
Click here to sign up for the roundtable, which will be held at 2 p.m. ET / 11 a.m. PT on Thursday, May 28.