Amsterdam-based management company Cycas Hospitality has added new leaders to its team in Europe.
Mark Upham joined Cycas in the newly created role of group director of sales. With 20 years’ experience in the hospitality industry, Upham specializes in identifying strategic corporate partnerships, maximizing sales processes and developing sales teams, both on- and off-property.
Upham joined Cycas from IHG, where he spent 15 years in a variety of sales leadership roles. As a senior key account director in the European Travel Partner Sales team, Upham led the U.K. meetings and associations team, and was responsible for sales strategy and effectiveness, including launching the Business Advantage platform.
Kelly Chappell has joined the Cycas commercial team as group director of revenue. With 19 years’ hospitality experience, she joined the team from Westmont Hospitality Group where, as group revenue manager, she spent two years providing strategic commercial direction, support and training across 50 hotels and numerous international brands.
Before joining Westmont, Chappell held senior revenue management positions with several of the global hotel brands, including IHG, Hilton and Marriott.