Accor, Onyx CenterSource broaden partnership 

Accor Greet
The partnership between Accor and Onyx CenterSource began in 2010 with the goal of streamlining and optimizing Accor’s commission payment process.
 Photo credit: Accor

Accor has expanded its partnership with Onyx CenterSource, a provider of business-to-business payments and business-intelligence products. The partnership began in 2010, when Accor chose Onyx CenterSource’s CommPay solution to streamline and optimize the group’s commission payment process.

“We rely on Onyx expertise to provide our hotels an end-to-end commission payment and insights solution that increases efficiency and guarantees strong relationships with our partners,” Ronny Burchhardt, VP of the digital hotel experience at Accor, said in a statement.

Since the beginning of the partnership, Accor has implemented CommPay at more than 4,000 hotels across its portfolio, increasing the commission payment ratio to their travel partners to more than 99 percent. 

“Accor has seen tremendous growth throughout our partnership, including the acquisitions of Fairmont, Raffles and Swissôtel, and we’ve continued to expand our services alongside them,” said Onyx CenterSource CEO Mark Dubrow.