Aven Hospitality debuts new booking engine

Aven Hospitality introduces the new Aven Hospitality booking engine, built to centralize the guest booking journey.

Built to drive conversions and help hoteliers better merchandise their offerings, the booking engine has dynamic room and rate displays, a flexible cart and a responsive interface, with the SynXis platform. The engine is embedded directly within a hotel's website and in-context experience eliminates redirects and  preserves brand continuity.

"In the first month of our properties being live on Aven's new Booking Engine pilot, we've already seen revenue growth of over 30 percent with no additional demand-generating activity in play—and we're seeing immediate impact on both our team and guests, without the typical complexity that comes with an upgrade," Richard Duff, chief executive officer at Navarino Services, said in a statement. "Aven is building more than technology. What's even more exciting is what's coming next - the modernized retailing functionalities, seamless AI-driven intelligence and future-focused commerce vision have huge potential for us."

The engine integrates with Aven's payments and vendor partner solutions to further enhance the booking journey, enabling hotels to create more personalized and revenue-generating guest experiences. Vendor partners integrated directly into the booking flow make it easy for hotels to offer guests Buy Now, Pay Later functionality, trip protection, and other value-added services that increase traveler confidence and conversions. 

Future phased enhancements include a revamped design tool and deeper payment integrations.

"Hotels have been forced to stitch together fragmented booking, retailing, and distribution technologies that were never designed to work together as a unified commerce platform," said Mark Hollyhead, chief transformation officer at Aven Hospitality. "Rather than extending legacy technology, we built our new Booking Engine from the ground up to help hoteliers solve real commerce challenges — from better merchandising rooms and experiences to reducing abandonment and increasing conversion. By seamlessly connecting our new booking engine capabilities with retailing, payments, and partner integrations through the SynXis platform, we're delivering a more modern and intentional experience for both hotels and guests."