Boyne Resorts, Agilysys partner for contactless F&B ordering

Boyne Resorts has implemented the Agilysys InfoGenesis ecosystem of point-of-sale products to improve guest service and optimize operations while promoting social distancing. Photo credit: Boyne Resorts (Boyne Resorts)

Boyne Resorts, a collection of 11 mountain and lakeside resorts and ski areas, has implemented the Agilysys InfoGenesis ecosystem of point-of-sale products for its sport and leisure resorts to improve guest service and optimize operations while promoting social distancing through contactless self-service options. 

Boyne implemented Agilysys InfoGenesis POS and IG Flex on-premises solutions for server-facing table and mobile tablet solutions. IG OnDemand SaaS lets guests place food-and-beverage orders from anywhere using their own device (phone, tablet or laptop), scan a QR code on the InfoGenesis check to initiate payment and collect their order at pick-up counters for a fully contactless dining experience. As a result, Boyne Resorts can increase revenue opportunities while enhancing guest safety and service.

“We are excited about our new relationship with Agilysys,” said Dan Beeler, CIO at Boyne Resorts. “Their ability to provide the flexible, industry-leading POS solutions we need to meet our fast-paced service delivery requirements across all of our resort properties while protecting the health and safety of our staff and guests is a winning combination.”

“Boyne Resorts and Agilysys are building a strong partnership, and we are thrilled to add them to our growing list of exclusive resort customers,” said Don DeMarinis, SVP sales & marketing, Americas & EMEA at Agilysys. “I know our InfoGenesis suite of POS solutions will enhance the food & beverage guest experience for guests and staff including through contactless self-service. We are proud to be a partner across the Boyne family of resorts, and we look forward to helping facilitate a more efficient and seamless guest experience.”