The Gale Miami Hotel and Residences, a 51-story, 688-room luxury hybrid aparthotel in downtown Miami, has partnered with Stayntouch. The property is set to open May 1.
Gale Miami has a blend of boutique hotel luxury and upscale apartment living, with modern chic hotel rooms, apartments, condos, dining venues, and a spa. To provide guests with an elevated experience and optimize operational efficiency, Gale Miami selected Stayntouch to deploy its flexible cloud PMS, customizable booking engine, guest-friendly smart kiosk and secure ID-scanning technology.
Gale Miami will have:
- A cloud PMS with 100-percent system uptime and a comprehensive feature set, including extensive automation and reporting capabilities that can support complex back-of-house operations and multiple dining, wellness and spa outlets.
- A streamlined booking and guest welcome experience with minimal staff presence by leveraging Stayntouch Booking, Stayntouch Kiosk, ID-scanning and mobile pre-check-in.
- Faster training and reduced onboarding costs with an intuitive and easy-to-learn PMS. Staff can be trained in as little as two days, freeing them to interact with guests rather than being tied to a screen.
- Simplified Open-APIs and unlimited integrations, which facilitates Gale Miami’s custom tech stack of 22 third-party platforms, including leading accounting, spa and housekeeping management solutions.
"We chose Stayntouch for its feature-rich cloud PMS to make property management effortless for our size and complexity and seamlessly accommodate our unique hybrid service model when we officially open in May," Gale Miami GM Kevin Waldstein said in a statement. "Additionally, Stayntouch's innovative features, such as mobile and kiosk check-in, will streamline guest arrivals, and the front desk staff is excited by its ease of operation and new level of efficiency.”