The Guestbook, StayNTouch and Nuvola are lending their collective expertise to help hoteliers use data points to optimize operations and improve guest interaction through an upcoming webinar, entitled "Increase Efficiency, Drive Revenue, and Enhance the Guest Experience."
The free webinar, scheduled to take place at 11 a.m. EST on Feb. 25, will identify ways to leverage existing and future data points to improve the guest experience and yield greater results for operators. The companies will address multiple topics, including:
- How to capture guest data before arrival and during their stays to activate guest personalization options.
- How to simplify vital data to optimize back-of-house operations and elevate guest satisfaction.
- How to leverage guest insights to improve your marketing results and increase net revenue.
"Independent hotels have access to all of the tools they need to compete with major hotel brands, but they may not know what to do with them," Jessica Powell, The Guestbook's VP of marketing, said in a statement. "Independent and boutique hotels most often succeed at providing a unique, impactful guest experience, but they struggle with efficiency and simplifying operations due to their lack of support."
The webinar, Powell, said, will help attendees learn how to make use of the tools available to them to improve operations on all levels while sticking to their greatest strengths.
Click here to register for the webinar.