New Orleans hotel opens with Crave in-room tablets

Crave in-room tablets help the Higgins Hotel & Conference Center generate increased revenue. Photo credit: Crave Interactive

The Higgins Hotel & Conference Center in New Orleans has installed Crave Interactive’s in-room tablets. Located in the Arts and Warehouse District of New Orleans, the eight-story hotel is an extension of The National World War II Museum and will continue to tell the story of World War II through the lens of design, decor, era-inspired menus and entertainment. 

Though inspired by the 1940’s time period, the hotel incorporates modern amenities and technology to cater to guests’ needs, such as Crave’s 8-inch T-Mini digital directories, which are available in all of its 230 guestrooms and specialty suites.

The in-room tablets serve as a one-touch directory for the hotel services, which include dining reservations at its multiple restaurants, TV controls, an alarm clock, weather information, local area information and more. Guests can also purchase tickets to The National WWII Museum directly via the Crave tablets, allowing them to skip lines and gain seamless access to the city’s top attractions.

“Partnering with Crave Interactive has allowed us to be sustainable in our operations and provide modern conveniences to our guests,” Marc Becker, director of marketing and sales at the hotel, said in a statement. “It is a truly remarkable way in which we can keep guests updated on the latest happenings throughout the hotel and the museum.”

With the installation of the digital guest directories, the hotel also has the ability to instantly send messages or updates to any room or group of rooms inclusive of local offers, group messaging, and help promote the many activities in the surrounding area.