IBC Hotels selects Stark Service Solutions QA touch system

IBC Hotels' Balboa Bay Resort

IBC Hotels selects Stark Service Solutions to automate key quality assurance processes for its members, specifically housekeeping and maintenance functions. The Stark QA touch system will equip this independent collection of hotels with tools needed for streamlining deep clean schedules, preventative maintenance, daily room checks, work orders, and more. 
 
IBC Hotels is one of the world’s largest independent hotel companies with more than 6,300 members representing 170 countries and more than 2 million rooms and suites. IBC Hotels is dedicated to providing guests with a unique, non-cookie cutter hotel experience as well as value-added amenities and resort locations.
  
To ensure proper care of each IBC Hotel, the Stark Touch System automatically maintains the scheduling and reminding of every task that needs to be done at a property. It prevents tasks from slipping through the cracks, especially when turnover occurs or peak-season business volumes could get a property off track. In addition, the Stark Touch System is a tremendous tool in protecting properties’ liabilities in the event of an issue, such as bed bugs or equipment failure/disaster. It also equips a property with what it needs to be prepared for quality assurance inspections.
 
With the Touch System, independent hoteliers will have instant access to their data anytime and from anywhere, including up-to-the-minute status of the critical tasks that care for their product, team and guests.

Suggested Articles

The program at the Embassy Suites by Hilton Orlando Lake Buena Vista South focuses on increasing engagement and conversion through video.

The connection enables hotels to provide guests with a secure, easy-to-use solution for casting content from their mobile devices to guestroom TVs.

Cyber Safe Travel protects guests’ mobile devices using keystroke encryption, login breach protection and screen scraper technologies.