Hotel Internet Services has implemented the latest in Wi-Fi functionality at the Lexington Inn & Suites Sacramento (Calif.). The property's new leadership understood the need to act fast in repairing pre-existing issues such as weak signal strength and lagging speeds. Now equipped with HIS Wi-Fi, the Lexington Inn & Suites Sacramento has since noted a dramatic turnaround in its Wi-Fi capabilities, with guests able to report full satisfaction with the service regardless of their location within the property.
Prior to implementing HIS Wi-Fi last fall, Lexington Inn & Suites Sacramento's internet service framework consisted of hallway and rooftop access points tasked with transmitting internet signals to guest devices. A common method of providing Wi-Fi throughout the hospitality industry, the property's new owners consequently found themselves having to deal with typical poor connection issues that are virtually universal as a result of this sort of setup.
Wanting to affordably overcome concerns such as weak signal transmission, uneven Wi-Fi coverage and AP signal interference, hotel management selected Hotel Internet Services in order to cost-effectively upgrade its online offerings. As with many properties built prior to the emergence of Wi-Fi functionality, the Lexington Inn & Suites Sacramento needed to overcome its lack of Ethernet wiring — an issue that HIS readily addressed by using existing phone lines to connect equipment.
With its installation professionals recognizing the limitations of hallway APs, HIS also opted to implement in-room APs as an alternative; drastically limiting interference and ensuring that guest devices are close enough to a signal's source in order to guarantee an optimal experience.
“When purchasing the property and beginning renovations, we instantly recognized that updating our Wi-Fi services was an absolute priority due to its vital importance to so many guests,” said Dan Su, asset manager at the Lexington Inn & Suites Sacramento. “In working with Hotel Internet Services, we are extremely pleased in obtaining an end result that not only fully addresses guest concerns, but was cost effective and minimally disruptive during installation. We look forward to participating in an evolving relationship with HIS that can also cater to future needs, such as our potential interest in offering an enhanced version of Wi-Fi to guests willing to pay a fee for additional bandwidth.”