MDO has added to its back-office automation and business intelligence capabilities with the acquisition of HelloGM. The centralized data analytics and automation platform enables hotel operators to better understand property-level operating performance and automate previously manual reconciliation tasks.
MDO customers now have access to a broader set of back-office capabilities, while HelloGM customers have MDO's paperless night audit solution and budgeting, forecasting and business intelligence solutions.
"We are thrilled to welcome the HelloGM team and customers to MDO," MDO CEO Vic Chynoweth said in a statement. "By offering improved reconciliation workflows and efficiencies in hotel accounting and financing departments, MDO is now delivering solutions across all areas of the hotel back office. Helping hoteliers with streamlined, centralized operations and data-driven decision making tools will allow them to focus on what they do best, which is delivering a fantastic guest experience."
Coupled with HelloGM's capabilities, MDO customers will now be able to automate and streamline more back-office tasks, helping to offset rising costs and improving the bottom line.
"HelloGM is excited to join MDO, giving our customers access to a broader set of capabilities and the ability to leverage MDO's established relationships with industry partners, which will increase data resiliency and quality," said Dhaval Chokshi, co-founder and CEO at HelloGM. "We are excited about the opportunity to scale the business while continuing to provide first-class service to our hotel partners."