In Cabaxon, Calif., the Morongo Casino Resort & Spa has installed Agilysys' self-service kiosk technology at The Marketplace by Fabio Viviani. Using kiosks located directly in front of the restaurant, guests can schedule and pay for dining by the day, time and guest count of their choice. Earned points, complimentary gifts and other offers can be redeemed at the kiosk and deducted from the dining cost. When the reserved table is available, the guest receives a text alert and checks in with the restaurant host.
Agilysys integrates data from the restaurant with Morongo’s end-to-end food-and-beverage systems as well as overall room, casino and property systems to provide guest spend analysis and understanding. The system lets guests self-select and reserve dining days and times rather than waiting in line for availability and by processing payment at the time of the reservation, eliminating checkout wait times.
The Morongo Casino Resort & Spa complex also uses Agilysys solutions for its core property-management and point-of-sale needs, as well as for mobile check-in/out, digital keys, mobile self-service F&B ordering, contactless payment, and accepting and tracking cashless transactions.