Relay launches Relay Pro for enterprise-specific connection and safety needs. Relay Pro offers active workers cellular push-to-talk, GPS tracking, panic button functionality and software integration, enabling businesses with teams on the go to communicate.
“Walkie-talkies are expensive. They're a huge dollar amount for these businesses and they really haven't changed their feature set for 30 years,” Jon Schniepp, Relay SVP of product & marketing, said in a statement. “Unlike office workers, who have 24/7 digital access to business tools and one another, millions of active workers who are the pulse of industries like hospitality, events, construction, and childcare, remain disconnected from the people and information that would allow them to do their jobs more effectively. Relay is a fraction of the cost, allowing companies to get communication tools in more hands, and it is based on software technology that can integrate with internal systems.”
Relay Pro provides a communications solution for any business whose workforce is active across a larger footprint or cannot be distracted while engaged with face-to-face interactions, including hotels, stadiums, schools, and construction worksites. However, because Relay is built on a voice-first software platform, it can adapt to business needs with custom integrations that help businesses use collected analytics to evaluate and optimize workflow.
The accessible price point of the Relay Pro allows all employees at these properties to use the devices versus previous solutions which were available only to supervisors. This is especially important considering the “panic button” laws that are sweeping the U.S. requiring hotels to equip workers assigned to work in restrooms or guestrooms with an emergency device at all times.
“We are following our customer’s lead. We believe that Relay is going to allow businesses to connect active workers that aren't staring at their computer screens all day,” Schniepp said. “This global supply chain of smartphones has driven down the cost of creating something cellular-connected in a small form factor. The walkie-talkie market hasn't benefited from that trend.”
Relay Pro is already in use with several enterprise partners, including The Peabody Hotel in Memphis, Tenn.