SevenRooms—a customer-relationship management, marketing and operations platform for the hospitality industry—has partnered with the Curator Hotel & Resort Collection. The collaboration aims to expand the opportunities for Curator's member hotels to enhance guest experiences while driving revenue growth and cost savings.
Through this partnership, SevenRooms now is a preferred vendor within Curator's technology stack. Curator members can now access SevenRooms at preferred pricing to capture guest data, drive repeat business through advanced marketing tools and optimize their operations. Through SevenRooms' powerful CRM and marketing suite, hyper-personalized campaigns are automatically created across email, text, and other marketing channels, leading to increased guest engagement, improved loyalty, and increased revenue and profitability.
"Independent hotels face unique challenges in today's competitive market, and our partnership with Curator Hotel & Resort Collection is designed to empower these properties to thrive," Joel Montaniel, CEO of SevenRooms, said in a statement. "By providing a platform that increases revenue and profitability automatically, we help operators of all sizes—whether luxury resorts or boutique urban properties—grow relationships with guests, integrate with the hotel tech stack seamlessly and streamline operations. This enables independent hotels to compete more effectively while delivering personalized guest experiences at scale. Our technology will also help Curator properties offer one-of-a-kind experiences at their destinations across the world, leading to loyal guests that will return more often."
SevenRooms' data-capture capabilities can help hoteliers understand and anticipate guest preferences. For luxury properties like LaPlaya Beach & Golf Resort or 1 Hotel San Francisco, this technology has has helped drive dining traffic and increasing profitability in their F&B outlets.
"SevenRooms empowers hotel teams to elevate the guest experience through its advanced data capabilities, robust marketing and loyalty tools, and seamless integrations," said Brent Hayhurst, vice president of program development at Curator Hotel & Resort Collection. "Our members can now benefit from a platform that enables personalized engagement and enhances guest loyalty, while taking advantage of exclusive value, making it a smart all-around investment for their operations. This partnership aligns perfectly with our mission to bring the best technology solutions to our independent properties, helping them stay competitive and profitable."
"We chose SevenRooms because it allows us to connect with guests on a deeper level," said Kendall Hanson, Director of Operations at 1 Hotel San Francisco. "Whether booking a restaurant reservation or a unique experience at our property, the data we capture through the platform enables us to deliver personalized experiences that keep guests coming back. The analytics from SevenRooms are unmatched compared to other CRMs. Hospitality is always top of mind for us, and SevenRooms helps us execute high-touch experiences for every guest."