Shamin Hotels, a hotel company that owns, operates and develops commercial business hotels under the Hilton, Marriott and InterContinental Hotel Group flags, has formed an exclusive digital tipping partnership with eTip. Guests who stay at one of Shamin Hotels’ 76 properties can seamlessly and securely express their gratitude to the more than 3,000 associates.
Meanwhile, nearly 95 percent of guests in a recent survey conducted by eTip reported they would have left a tip for hotel staff during their last stay if there had been a digital option for them to do so.
“Our daily mission is to work to create the ‘Shamin Touch,’” Shamin Hotels CEO Neil Amin said in a statement. “Today, we’re doing just that, recognizing the increasing technological preferences of our customers and responding accordingly with a state-of-the-art tipping solution that supports our passionate associates.”
eTip requires no mobile app download or login credentials. Guests scan a QR code using the camera on their mobile phone, tap the banner on their screen, and then tip using their preferred payment method. eTip also offers “tap to tip,” allowing guests to pay through an NFC-enabled QR code. Once the guest leaves a tip electronically, associates can quickly receive it in their bank account, eliminating the need to wait for a tip to be paid through the weekly or bi-weekly payroll process. eTip makes digital tipping easier and faster for guests and associates.