UniFocus upgrades labor management platform

Workforce management system UniFocus has added new features to its latest release for the platform. The 10.4 release includes ShiftGenius, a shift-filling and scheduling tool; enhanced attendance points and events for progressive discipline; custom notifications for insights and action; and enhanced survey solutions.

“As the gig economy continues to grow, ShiftGenius is the first step to helping employees balance their work and personal lives by selecting shifts to work,” said Mark Heymann, CEO of UniFocus. “Our continued focus on making operators’ lives easier drives our innovation and this release exemplifies that direction, with ShiftGenius, attendance points and events, and more. The more time managers can spend focused on guests and employees, the better.”

ShiftGenius builds on existing functionality to offer increased flexibility in scheduling. The system automatically generates optimized schedules with hours allocated in shifts.

Attendance points and events is an evolution of an existing progressive discipline feature set, revamped for easier management and visibility. Managers can now create customized documentation to be attached to any of the events.

In the continued effort to equip managers with real-time insights that help them make better informed decisions, the latest UniFocus release adds enhanced notification options. Custom notifications are designed to improve the insights that managers already receive daily via their daily digest. Operators can set labor variance notification thresholds and customize the delivery method via email, push and/or SMS to the user’s preference.

New enhancements to the UniFocus survey solutions platform also include the survey campaign manager, survey response system, and survey dashboard. The survey campaign manager is a templated tool to help operators launch employee engagement pulse surveys. The survey response system manages guest survey responses, customized and organized in batches. The new survey dashboard brings survey data together in a visual and actionable format.