Hospitality software company Agilysys has added the upcoming Mohegan Inspire Entertainment Resort to its Asia-Pacific customer portfolio. When completed, the resort is expected to be the largest hotel-retail-entertainment complex in South Korea.
Agilysys will deliver multiple hospitality systems to the property, including its core property-management and point-of-sale systems. The deal signifies key advancements for Agilysys in the Asia-Pacific region, including its first casino property and large-scale PMS deployment in South Korea.
Projected to open in 2023 as a $5 billion entertainment resort ultimately covering more than 500,000 square meters, Mohegan Inspire is an hour outside of Seoul and within the Incheon International Airport’s International Business Complex development area. Once completed, the complex will have a three-tower hotel with more than 1,300 guestrooms, more than 20,000 square meters of retail space, more than 20 food-and-beverage concepts, a 20,000-square-meter casino and the largest entertainment arena in South Korea.
“In order to future-proof our investment, it was important to our team to select a technology provider with extensive hospitality experience, an accelerating pace of ongoing innovation and a commitment to hospitality-focused research and development,” Ioan Mitulescu, VP of information technology for Mohegan Inspire Entertainment Resort, said in a statement. “Agilysys brings all three to the table, and we look forward to the level of guest engagement and exceptional personalized experiences that we will be able to provide through these integrated and feature-rich hospitality software solutions.”
The Mohegan Inspire team selected Agilysys’ Hospitality Cloud solutions in part for interoperability with other systems and the ability to create and maintain a single unified profile for each guest. The systems aim to help staff understand each guest’s preferences and interests across the lodging, dining, activity casino and other entertainment options the property will offer. The technology can accommodate long-term growth by adapting to changing guest and staff expectations.
“The diversity of experiences that will be available at Mohegan Inspire is truly ground-breaking and we are proud to have our hospitality solutions acknowledged as the best choice for serving the broad needs of staff and guests at such an iconic property,” said Andrew Cox, APAC managing director for Agilysys. “Our 100-percent focus on delivering optimal hospitality experiences informs the future-forward research and development that keeps our solutions ahead in terms of versatility, scale and adaptability, all of which are vital to hospitality leaders in the Asia-Pacific region.”