Vingcard, an Assa Abloy company and provider of technology for the hospitality industry, has launched Vostio Operations Management, a cloud-based solution that aims to help hoteliers manage their workforce and daily operations. The program’s tools are designed to streamline scheduling, task management and staff coordination across all hotel departments. The platform provides real-time information that enables hotels to make data-driven decisions, reduce operational costs, and improve overall service quality.
Key Features of the Vostio Operations Management platform include:
- Guest experience management: Facilitates quick, coordinated handling of guest complaints.
- Housekeeping optimization: Provides real-time room status updates, assists with cleaning schedules and tracks amenity usage to make housekeeping more efficient and cost-effective.
- Front office support: Organizes guest requests, manages lost-and-found items and improves communication between the front desk and other departments.
- F&B management: Improves minibar management, helping hotels track usage, replenish stock efficiently and maximize turnover in food and beverage services.
- Engineering and maintenance: Streamlines maintenance tasks and preventive measures to help address issues promptly, minimize downtime and improve asset longevity.
- Management insights: Delivers detailed analytics on asset use, task performance and cost control, providing actionable insights to optimize processes and control costs.
"Vostio Operations Management has been refined through its implementation in over 500 hotels," Li Wang, SVP and head of hospitality for Assa Abloy Global Solutions, said in a statement. “This real-world experience has allowed us to evolve the platform to meet the actual needs of hotel operations, ensuring efficiency across all departments.”