Technology company Virdee has partnered with integrated payments and e-commerce solutions provider Shift4 Payment. Using an API-first approach and key partner integrations, Virdee’s virtual reception technology provides contactless check-in and additional customer engagement such as the ability to purchase upgrades and order roomservice.
This partnership makes Shift4 compatible with Virdee’s ongoing approach to elevating the check-in/check-out process with software for ID verification, payment collection, access control and remote support. By leveraging technology for 100 percent of guest arrivals, owners and management companies can reduce costs at any property that requires front-desk payment or access-control services.
Virdee’s Concierge provides a virtual reception for hotel guests. Customers that rely upon Shift4’s payment processing and secure payment gateway are assured that transactions handled through the Virdee Concierge will catch and virtually eliminate fraud and other charge backs.
To ensure hospitality customers can offer a complete contactless solution, the Virdee system is available through Virdee’s mobile application and/or in-lobby device. These options are sold separately or together and the cost of a subscription to Virdee’s system is priced affordably.
“The Virdee partnership fills a gap in the commercial real estate and hospitality industries by delivering contactless payment solutions for the check-in/check-out process,” said Michael Isaacman, chief commercial officer at Shift4.
“You can’t have a complete contactless solution without the ability to securely collect payments,” said Branigan Mulcahy, Virdee co-founder. “This is the next step in providing our customers on the Shift4 platform with a robust end-to-end contactless solution ... We see this as the next step in providing our customers with the technology they need to provide a virtual, touchless experience.”