Water’s Edge Resort & Spa upgrades TV, internet services

Water’s Edge Resort & Spa in Westbrook, Conn., is using Comcast Business TV throughout guestrooms and public viewing areas. Photo credit: Water’s Edge Resort & Spa

Water’s Edge Resort & Spa in Westbrook, Conn., is using Comcast Business TV and internet services to enhance overall guest experiences. After first opening its doors 30 years ago, the hotel has undergone multiple enhancements in order to keep up with the ever-changing expectations of guests and connectivity.  

Comcast Business’ gig-speed internet provides guests and employees with download speeds up to 20 times faster than most legacy providers, while allowing for increased bandwidth so all 190 rooms can connect to Wi-Fi without fear of slowing down the network. Outside of guests’ devices, Comcast Business’ reliable internet services have allowed for Water’s Edge to test out new technology. Since upgrading the on-site internet, Water’s Edge was able to install a 4k live-streaming camera to its roof, allowing current and potential guests to take in the spectacular water views that the hotel has to offer.   

“We would have never been able to support this type of technology on our previous network architecture,” IT director Nate Rogalski said in a statement. “Now, rather than having multiple smaller networks, each of which would require individual troubleshooting, we have one single network that is allowing us to not only better service our guests but also showcase our amazing waterfront resort to the world.” 

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Water’s Edge also is using Comcast Business TV throughout guestrooms and public viewing areas, providing high-definition viewing experiences no matter where guests may be on the property. 

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