The application, which will include all properties in the collection, will run on Intelity’s ICE guest-engagement SaaS platform.
Red Lion Hotels Corp.’s John Edwards, CIO of the company since 2015, discusses the challenges of technology and what’s to come in the future.
The chatbot, Rose, will stray from robotic commentary and instead use her Cosmopolitan personality to engage guests.
The OpenKey app allows for guestroom access remotely and the ability of mobile guestroom entry via a smartphone.
FreedomPay’s commerce platform offers a layered of payment security approach, including point-to-point encryption with EMV and tokenization capabilities.
The publication outlines how hoteliers can affordably implement Wi-Fi networks that are capable of meeting high guest needs and expectations.
How do hotels provide privacy alongside nonstop access? A new report from IHG addresses this, and more.
The “mobile butler” offers a number of features courtesy of partnerships with OpenTable, Uber, delivery.com and Groupon.
All 14 of Millennium Hotels and Resorts’ North American hotels recently completed a hospitality-grade installation of Enseo in-room entertainment systems.
Beginning in early 2017, travelers will be able to make a reservation at any Hilton property without leaving the TripAdvisor site or mobile app.