Stayntouch has partnered with Skipper, a booking engine provider. Stayntouch’s flexible cloud PMS integrates with Skipper to facilitate higher-margin direct conversions through the use of digital wallets and embedded shopping on the hotel’s website.
With advanced automation, comprehensive multi-property management tools, and an intuitive user interface, Stayntouch empowers staff to operate seamlessly and devote more time to guest interactions, according to the company. Skipper complements these capabilities by integrating a highly configurable booking engine that optimizes conversions, simplifies cross-selling and boosts direct bookings.
By enabling Stayntouch and Skipper together, hotels can give guests a booking experience from shopping to check-out, including:
- Increased operational efficiency by managing availability, rates and inventory in one channel instead of multiple.
- A streamlined booking experience that keeps guests on the hotel website while allowing them to book with less loading time and fewer clicks.
- One-click booking with Apple and Google Pay.
- Real-time fraud detection to reduce loss.
- Performance insights with an informative analytics dashboard.
- Cross-selling activities and ancillaries. After booking a room, 48 percent of guests click to book a table through embedded dining reservations.
"Our integration allows properties to sell their available inventory more efficiently directly from the property management system," Skipper CEO Jason Shames said in a statement. "Owners will immediately notice a faster booking engine producing higher profits due to more direct reservations, greater system efficiency and lower distribution costs.”