Nomadix has launched a new product line, Nomadix Alerts, which includes a smart badge, a cloud-based incident and analytics dashboard and Bluetooth low energy beacons.
Nomadix Alerts are meant to safeguard hotel staff and offers built-in fall detection. The device also monitors, alerts and reports on the quality and security of the hotel’s Wi-Fi network.
The technology is the result of a strategic acquisition. The founder of the acquired company, Benoit Le Gall, now serves as Nomadix’s VP of business development.
“As the hospitality industry moves closer to recovery, hoteliers must do everything possible to attract and retain employees; that starts with ensuring their safety,” Nomadix Chief Product Officer Tammy Estes said in a statement. “Nomadix Alerts is the perfect addition to our product portfolio, as we extend our ability to power connected experiences beyond guests to staff. In addition to improving a hotel’s safety standards, Nomadix Alerts leverages network technology to monitor Wi-Fi connectivity to enable properties to maintain consistent connectivity. And the solution brings an added level of employee safety with automatic fall detection—something few, if any, hotel panic button providers offer today.”
The 50-room Jiva Hill resort in France has been testing the badge’s alert feature. “Our team feels protected from threats and falls when they're wearing the device," GM Fabrice Mercier said. "There is no infrastructure, and the system was installed within minutes, connecting them even in isolated areas including our spa, suites, and stairwells. If an incident were to happen, housekeeping would instantly receive an SMS alert. Now that we’re using the device, we think it’s important to continue to protect our staff.”
Nomadix Alerts meets the AHLA 5-Star Promise requirement with the added benefit of Wi-Fi analytics to proactively monitor and report on the health of the hotel Wi-Fi network.
- Panic button: Isolated colleagues in guest rooms, in the spa, at the reception at night, or in other areas, can request help at the press of a button. The badge sends an instant alert and has an embedded geolocator.
- Fall detection: An alert is triggered without pressing the button if staff are pushed or fall.
- Wi-Fi analysis tool: To help hoteliers increase its Wi-Fi QoS, reduce guest complaints, and secure property networks, the badge monitors the health and security of the hotel's Wi-Fi. The cloud-based dashboard provides details of unexpected interferences, coverage issues, and cyber attacks, with audit logs, performance measurements, consolidated reporting, and real-time alerts.